You focus on building.
We handle the rest.
You focus on building.
We handle the rest.
mission-driven clients only
clients at a time, max
from our clients
What if your website, your emails, and your SMS were just — handled? The Radically Made Team becomes your embedded creative department. We manage the updates, run the campaigns, and show up every quarter to talk strategy. You focus on building. We handle the rest.
This isn't a retainer where you submit a ticket and wait. We're embedded in your business — we know your brand, your voice, and your goals well enough to move without handholding. That's what makes it different.
We take on a maximum of three retainer clients at a time. Not because we can't handle more — because doing less, better, is the whole point. You get the full team, every month.
Your store doesn't stay perfect on its own. We handle updates, fixes, new sections, and seasonal changes — so your Shopify store always looks and works exactly the way it should.
Campaigns written, designed, and sent every month. Flows monitored and optimized. Your list working the way it should — without you touching a thing.
Every quarter we zoom out, review what's working, and plan what's next. Every month you get a Loom that keeps you in the loop without pulling you into the weeds.
Ad creative that actually stops the scroll. We design static ad assets built for performance — aligned with your campaigns, your brand, and whatever you're pushing that month.
Let us take it off your list.
This is the only package we have with slack access, because we're a team.
Your store, your emails, your SMS, your graphics, and your ad creative — all handled by a team that knows your brand and shows up every single month. This is what it feels like to stop being the bottleneck in your own business.
Any single task that touches your store — updating a homepage banner, adding a new product, editing copy on a page, fixing a broken section, adding an announcement bar, swapping out images. You get ten of these per month. Requests reset each month and don't roll over. Larger builds — new pages, custom sections, significant development work — are scoped separately.
Every month we get on a call together to review what's working, align on what's coming, and make decisions about where your brand is going across all channels. It's a working session, not a reporting call. You come with your business priorities, we come with data and a direction. Between calls, you have your dedicated Slack channel for anything that can't wait.
Yes — every Radically Made Team client gets a dedicated Slack channel for real-time communication. This is for questions, quick approvals, and flagging upcoming launches — not a 24/7 support line. We're in there during working hours and we respond promptly. It keeps things moving without the back-and-forth of email threads.
We flag it, quote it, and you decide. Nothing gets added to your plate or ours without a conversation first. If you consistently need more than what's included, we'll tell you — and we'll figure out whether the scope needs to adjust or whether the extra work is better handled as a separate project.
No. Requests reset each month and don't roll over. We cap our retainer clients specifically so we can show up fully for each one — rollover requests would compromise that for everyone. If you're consistently not using your full allocation, that's worth a conversation about whether this is the right tier for where you are right now.
Through your dedicated Slack channel. You drop the request, we confirm it's in scope, and we get it done. No ticketing systems, no project management tools you have to learn, no email threads that go nowhere. Just a direct line to your team.
We don't offer pause options. If you need to step back, the retainer ends with 30 days notice after your minimum commitment. You're welcome to re-engage when you're ready — but we can't hold your spot. At this tier, every client slot is active or available. There's no in-between.
More thorough than a standard project. We spend the first two weeks going deep — auditing your store, your email and SMS accounts, your existing assets, your brand voice, and your goals. We build a 90-day plan before anything goes out. Month one is about getting it right. Months two and three are where it starts to compound.
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